Ben and Gus, are waiting in a basement room for their victim. As the play begins, Ben, the senior partner, is reading a newspaper, and Gus, is tying his shoe laces. Gus asks Ben many irritating questions as he prepares for the job and tries to make tea. They argue over the semantics of "light the kettle" and "put on the kettle". Ben gets increasingly animated as Gus's questions become more nonsensical and provocative.
The term 'dumbwaiter' was coined because kitchen lifts were found in the basement where the waiters were silent and unseen.
“If you’re not confused it’s because you don’t really know what’s going on.”